Shyness AB (publ) and its group companies, on this page, referred to as Shyness, take serious account of the privacy of visitors to our web pages and users of the services that Shyness offers on these websites, our webshop, our social media platforms and our customer service, on this page called digital channels.
Our goal is to make sure that your personal privacy is respected and that your personal information is processed correctly. We take responsibility for privacy data processed by Shyness only for intended purposes and protected from unauthorized access. All processing of personal data within Shyness is in accordance with applicable privacy laws. Within the EU / EEA, data protection regulation (GDPR) 1 applies from May 2018.
In addition to the personal data processing provided through Shyness's digital channels, we also process your personal data, both as a sender and recipient, in the performance of the services Shyness offers through Shyness's digital channels and through sales channels. In the event that the terms of any of the services offered through Shyness's digital channels contain more specific provisions on personal data processing, such provisions shall take precedence over this privacy policy for the service in question.
What is personal data and what is the processing of personal data?
Personal data is all information that can be directly or indirectly linked to other information, linked to a living natural person. This means that widely different tasks such as names and contact details, IP addresses, contest entries, made choices and behaviours constitute personal data.
Processing of personal data is all that happens with personal data. Any action taken with personal data constitutes treatment, regardless of whether it is performed automated or not, such as collection, registration, organization, structure, storage, processing or modification, production, reading, use, transfer by transmission, dissemination or provision otherwise, adjustment or assembly, restriction, erasure or destruction.
Shyness's processing of personal data & What personal data are collected and when are they deleted?
When you visit/use our digital channels or its services or communicate with us in our digital channels, we may collect information about you such as, for example, name, address, postal address, e-mail address, phone number, identification information, information about your use of Shyness's services and products and transaction history, and for some services, also images and location information. Where applicable, personal identification numbers and card details can also be processed. In addition, Shyness may collect technical data about the devices you use to access Shyness's digital channels, including IP address, unique device ID, browser type, and cookie information. The collection described herein, for example, is by entering your personal information in various forms on our digital channels or services, communicating with Shyness and others through Shyness platforms in social media, submitting comments in our contact form or by phone, downloading reports from Shyness websites or sign up for events organized by Shyness.
If you participate in competitions and other promotional activities that we organize, contest and additional personal data you choose to submit to us may be dealt with.
When you contact us through customer service features in our digital channels, for example, when you make a complaint, your contact details and case information will be processed by us.
If you visit or communicate with us through our social media accounts (ie third party platforms such as Facebook and Instagram), Shyness may receive information about your profile and your third party platform interactions from its provider.
Shyness has placed so-called "cookies" in several of our digital channels. These cookies collect information about how to use the digital channel. For more information about what cookies Shyness placed in our digital channels, and how to remove these cookies, see the Shyness Cookie Policy >>
Personal data will be processed by us only as long as it is necessary to fulfil the purpose of the processing or to fulfil Shyness's legal obligations.
For what purposes are personal data processed?
The personal data about you collected in connection with your use of the digital channels and its services will be processed by Shyness or companies in Shyness's Group, or their respective subcontractors, for the following purposes:
Legal basis and legitimate interests for personal data processing
Shyness always processes your personal information in accordance with applicable law. We process your personal information when it is necessary to fulfil an agreement with you or respond to your customer service request and then we have another legitimate and legitimate interest in processing your personal information, such as an interest in promoting us towards visitors to our digital channels or an interest in developing our Digital Channels. If Shyness were to process your personal information for any purpose that, according to applicable law, requires your consent, then we will obtain your prior consent by actively clicking in a box.
Security for the protection of personal data
Shyness ensures a high level of security for your personal data and takes appropriate technical and organizational security measures to protect your personal data from unauthorized access, modification, dissemination or destruction. Only staff charged with handling data charges will have access to them.
Restrictions on disclosure of personal data
Shyness may hire external partners and suppliers to perform tasks on behalf of Shyness, e.g. to provide IT services, payment solutions or help with marketing, analysis or statistics. The execution of these services may mean that Shyness's partners, both within the EU / EEA and outside the EU / EEA, have access to your personal data. Companies that handle personal information on behalf of Shyness always sign an agreement with Shyness to ensure a high level of protection of your personal data, even with our partners. In relation to non-EU / EEA partners, special safeguards, such as agreements that include standardized data transfer clauses that have been adopted by the EU Commission and are available on the EU Commission website.
Shyness may disclose personal information to third parties, such as the police or other authority, in the case of criminal investigations or if we are otherwise required to provide such information on the basis of law or authority decision.
Shyness will not disclose your personal information to any extent other than described in this section.
Use of information from your mobile device
Shyness provides certain services whose use depends on Shyness accessing information from your mobile devices, such as your mobile phone or tablet. It may, for example, concern pictures and information about your location. Shyness never collects such information unless you have explicitly given us permission to do so. Below you will find information about how Shyness may use information from your mobile device if you have given Shyness consent to such use.
External links
This privacy policy applies to information that Shyness treats about you in the context of our digital channels. Shyness's digital channels can sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, you are encouraged to review the privacy practices and information about cookies that apply to the current page.
Right to information and right to lodge a complaint
You are entitled to, at any time, in accordance with applicable privacy laws, request access to the personal data processed about you, to correct incorrect personal information, that Shyness will stop processing and delete your personal data, processing your personal data are limited, exercising your right to data portability, and opposing the processing of personal data. Please contact Shyness at the address given below.
You also have the right to lodge complaints with the appropriate regulatory authority at any time if you believe that your personal data is processed in violation of applicable privacy laws.
Contact
Personnel responsible for processing your data is the Shyness company designated as responsible for the digital channel in question. If you have questions about how Shyness processes your personal information or want information and contact information for personal data administrators in other Shyness group companies, please contact Shyness Data Protection Officer via email or by mail:
privacy_dpo@shyness.se
Shyness AB
Data Protection Officer
Kärralundsgatan 32
41656 Gothenburg
Amendment of this privacy policy
Shyness may, from time to time, make changes to this privacy policy. The latest version of the privacy policy is always available on Shyness's web pages.
Last updated: 2018-05-02
1 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Ordinance).
Our goal is to make sure that your personal privacy is respected and that your personal information is processed correctly. We take responsibility for privacy data processed by Shyness only for intended purposes and protected from unauthorized access. All processing of personal data within Shyness is in accordance with applicable privacy laws. Within the EU / EEA, data protection regulation (GDPR) 1 applies from May 2018.
In addition to the personal data processing provided through Shyness's digital channels, we also process your personal data, both as a sender and recipient, in the performance of the services Shyness offers through Shyness's digital channels and through sales channels. In the event that the terms of any of the services offered through Shyness's digital channels contain more specific provisions on personal data processing, such provisions shall take precedence over this privacy policy for the service in question.
What is personal data and what is the processing of personal data?
Personal data is all information that can be directly or indirectly linked to other information, linked to a living natural person. This means that widely different tasks such as names and contact details, IP addresses, contest entries, made choices and behaviours constitute personal data.
Processing of personal data is all that happens with personal data. Any action taken with personal data constitutes treatment, regardless of whether it is performed automated or not, such as collection, registration, organization, structure, storage, processing or modification, production, reading, use, transfer by transmission, dissemination or provision otherwise, adjustment or assembly, restriction, erasure or destruction.
Shyness's processing of personal data & What personal data are collected and when are they deleted?
When you visit/use our digital channels or its services or communicate with us in our digital channels, we may collect information about you such as, for example, name, address, postal address, e-mail address, phone number, identification information, information about your use of Shyness's services and products and transaction history, and for some services, also images and location information. Where applicable, personal identification numbers and card details can also be processed. In addition, Shyness may collect technical data about the devices you use to access Shyness's digital channels, including IP address, unique device ID, browser type, and cookie information. The collection described herein, for example, is by entering your personal information in various forms on our digital channels or services, communicating with Shyness and others through Shyness platforms in social media, submitting comments in our contact form or by phone, downloading reports from Shyness websites or sign up for events organized by Shyness.
If you participate in competitions and other promotional activities that we organize, contest and additional personal data you choose to submit to us may be dealt with.
When you contact us through customer service features in our digital channels, for example, when you make a complaint, your contact details and case information will be processed by us.
If you visit or communicate with us through our social media accounts (ie third party platforms such as Facebook and Instagram), Shyness may receive information about your profile and your third party platform interactions from its provider.
Shyness has placed so-called "cookies" in several of our digital channels. These cookies collect information about how to use the digital channel. For more information about what cookies Shyness placed in our digital channels, and how to remove these cookies, see the Shyness Cookie Policy >>
Personal data will be processed by us only as long as it is necessary to fulfil the purpose of the processing or to fulfil Shyness's legal obligations.
For what purposes are personal data processed?
The personal data about you collected in connection with your use of the digital channels and its services will be processed by Shyness or companies in Shyness's Group, or their respective subcontractors, for the following purposes:
- In order for us to provide the products and services, you ordered and administer our agreement with you.
- In order for us to communicate with you by contacting customer service, email forms and in our social media accounts.
- To administer marketing activities like competitions and winnings, and more.
- For marketing purposes, including mail, email and SMS / MMS, which you can choose via a link in each email or text message.
- To analyze and group visitors by selection, prioritization and preferences, which means that a so-called profiling is done, in order to provide you with relevant and customized information, recommendations, ads and offers. It is also possible that data derived from the use of various digital channels from Shyness and its companies are co-operated for this purpose as well as for the purpose of developing products and services.
- To process your payment or prevent or detect fraud.
- To get statistics about the use of our digital channels and its services.
- In order to maintain, develop, test and improve our digital channels and the technical platforms on which they are provided.
Legal basis and legitimate interests for personal data processing
Shyness always processes your personal information in accordance with applicable law. We process your personal information when it is necessary to fulfil an agreement with you or respond to your customer service request and then we have another legitimate and legitimate interest in processing your personal information, such as an interest in promoting us towards visitors to our digital channels or an interest in developing our Digital Channels. If Shyness were to process your personal information for any purpose that, according to applicable law, requires your consent, then we will obtain your prior consent by actively clicking in a box.
Security for the protection of personal data
Shyness ensures a high level of security for your personal data and takes appropriate technical and organizational security measures to protect your personal data from unauthorized access, modification, dissemination or destruction. Only staff charged with handling data charges will have access to them.
Restrictions on disclosure of personal data
Shyness may hire external partners and suppliers to perform tasks on behalf of Shyness, e.g. to provide IT services, payment solutions or help with marketing, analysis or statistics. The execution of these services may mean that Shyness's partners, both within the EU / EEA and outside the EU / EEA, have access to your personal data. Companies that handle personal information on behalf of Shyness always sign an agreement with Shyness to ensure a high level of protection of your personal data, even with our partners. In relation to non-EU / EEA partners, special safeguards, such as agreements that include standardized data transfer clauses that have been adopted by the EU Commission and are available on the EU Commission website.
Shyness may disclose personal information to third parties, such as the police or other authority, in the case of criminal investigations or if we are otherwise required to provide such information on the basis of law or authority decision.
Shyness will not disclose your personal information to any extent other than described in this section.
Use of information from your mobile device
Shyness provides certain services whose use depends on Shyness accessing information from your mobile devices, such as your mobile phone or tablet. It may, for example, concern pictures and information about your location. Shyness never collects such information unless you have explicitly given us permission to do so. Below you will find information about how Shyness may use information from your mobile device if you have given Shyness consent to such use.
External links
This privacy policy applies to information that Shyness treats about you in the context of our digital channels. Shyness's digital channels can sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, you are encouraged to review the privacy practices and information about cookies that apply to the current page.
Right to information and right to lodge a complaint
You are entitled to, at any time, in accordance with applicable privacy laws, request access to the personal data processed about you, to correct incorrect personal information, that Shyness will stop processing and delete your personal data, processing your personal data are limited, exercising your right to data portability, and opposing the processing of personal data. Please contact Shyness at the address given below.
You also have the right to lodge complaints with the appropriate regulatory authority at any time if you believe that your personal data is processed in violation of applicable privacy laws.
Contact
Personnel responsible for processing your data is the Shyness company designated as responsible for the digital channel in question. If you have questions about how Shyness processes your personal information or want information and contact information for personal data administrators in other Shyness group companies, please contact Shyness Data Protection Officer via email or by mail:
privacy_dpo@shyness.se
Shyness AB
Data Protection Officer
Kärralundsgatan 32
41656 Gothenburg
Amendment of this privacy policy
Shyness may, from time to time, make changes to this privacy policy. The latest version of the privacy policy is always available on Shyness's web pages.
Last updated: 2018-05-02
1 Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Ordinance).